Terms and Conditions

You must be at least 18 years old and meet the minimum legal age at your location to play. Local laws and restrictions imposed by countries and providers apply. Being able to access a game does not necessarily mean that playing it is permitted where you are.

Use of the service is subject to the general terms and conditions, the rules of individual games and the terms of each bonus or promotion. Where terms differ, the specific promotional terms take precedence. If language versions differ, the English version of the terms is binding.

You must register an account in your own name using accurate, up-to-date information. Only one account is permitted per person, household or address, telephone number, email address and IP address. Duplicate accounts may be closed, and associated bonuses and winnings voided.

Keep your login details confidential. Using someone else’s account, selling an account or transferring it to another person is prohibited.

Spinbara may request proof of your age, identity, address, payment method and source of funds. Withdrawals may be delayed until the required checks are complete.

Payment methods and receiving accounts must be registered in the account holder’s name. Minimum amounts and limits vary by method and account level.

Deposits must generally be wagered once. If this requirement is not met, winnings may be forfeited and deductions may apply to withdrawals. A monthly wagering requirement of EUR 20 also applies without a bonus. Details of deductions and requirements are available under Withdrawals; CHF deposit limits are under Payments.

Each bonus has its own deposit, wagering, maximum bet and time-limit requirements. Withdrawing while a bonus is active may result in the loss of the bonus and any associated winnings. The welcome offer terms are under Bonus.

Bets and winnings are governed by the rules of the relevant game or wager. Fraud, using multiple accounts to circumvent the terms and other forms of abuse are prohibited.

Questions and complaints can be sent to [email protected]. Details of the complaint procedure and required information are available under Contact.

You can request a standard account closure through support. Your balance must be settled, with no outstanding withdrawal requests. If an account is closed while it still holds funds or has pending withdrawals, the remaining balance may be forfeited. If you want to block access because of your gambling behaviour, you must explicitly request self-exclusion. Further assistance is available under Responsible Gambling.